Best Tips for a Successful RPO Relationship

By Carrie Kolar Thu, Jul 30,2015 @ AM

The most successful partnerships between recruitment process outsourcing (RPO) providers and their clients are not one-off deals. Rather, they are ongoing, long-term relationships, where the client trusts that the RPO provider will understand and meet their recruiting needs and larger business needs. In this week’s RPOA Roundup, we take a look at the best tips for a successful RPO relationship, from picking the right provider and why you should trust them, to how providers can ensure the client gets their best work as well as strategies providers can use to meet increasing client demand for RPO services.

Topics: rpo discussion, rpo, recruitment process outsourcing, rpo relationships, best practices, recruiting challenge


Understanding What RPO Is and What RPO Isn't

By Allison Reilly Wed, Jun 18,2014 @ AM

Since RPO differs greatly from provider to provider, and from buyer to buyer, understanding what constitutes recruitment outsourcing and what doesn't can be a little difficult. An RPO provider may not offer a particular service, but that particular service could still be a valid RPO engagement. However, a company that calls itself an RPO provider may not be practicing true recruitment process outsourcing.

Topics: rpo discussion, rpo leaders, rpo, Yoh, RPO research


Suggestions to Help Guarantee RPO Success

By Allison Reilly Tue, Apr 08,2014 @ AM

In recruiting, the one thing that matters is the hire. Technology, management, resources, and experience are important and can make a difference in whether or not there is a successful hire. But the hire is what matters because it's why you have an RPO solution and its why you begin your recruiting process in the first place. Great hires with your RPO solution mean RPO success, and there are things you can do as a buyer to help guarantee that success. Many of those things actually happen before RPO service agreement is solidified, so here are few suggestions to help guarantee a successful RPO relationship.

Topics: novotus, rpo discussion, rpo companies, rpo, rpo management, rpo webinar


The Future of RPO: 2014 and Beyond (Part 3 of 3)

By Allison Reilly Wed, Mar 05,2014 @ AM

For the final part of our three-part series covering the past, present, and future of the RPO industry, we look at recruitment process outsourcing from this day forward. The industry has come a long way from education and proof of concept, and in the third part of this series, we look to the horizon and project the next 10 years for this industry.

Topics: rpo news, rpo discussion, rpo leaders, rpo industry news, rpo, recruitment process outsourcing, accolo, rpo management, rpo webinar


RPO at 10: What It Mean for Buyers, Providers & Results (Part 2 of 3)

By Allison Reilly Wed, Feb 26,2014 @ AM

In part one, Recruitment Process Outsourcing in its Infancy, of this three-part series, we covered the recruitment process landscape as it existed 10 years ago. Back then, many HR leaders and companies were not comfortable with outsourcing and needed to be educated on what RPO was. Also, some of the first RPO providers needed to prove that this solution worked and was better than the other recruiting solutions that existed. Now, in the second part of this series, we explore what the landscape is today and what RPO means for buyers, providers and results in 2014.

Topics: novotus, rpo discussion, rpo leaders, rpo industry news, rpo, accolo, rpo management


Recruitment Process Outsourcing in Its Infancy (Part 1 of 3)

By Allison Reilly Tue, Feb 18,2014 @ AM

Recruitment process outsourcing (RPO) as a business discipline was founded about ten years ago. Since then, a lot has changed and evolved in the industry including services offered, delivery methods, buyer-provider relationships, and the players in the market. RPOA has recently partnered with the Outsourcing Institute (OI) on a webinar that covered RPO history and evolution over the past 10 years. Moderated by OI founder and CEO, Frank Casale, the dynamic discussion included representative from both the RPO customer and provider community. RPO providers represented by Mike Mayeux, Novotus CEO and RPOA President, and John Younger, Accolo Inc., CEO and RPOA Past President. RPO customers represented by Mark Baudler, Sr. Manager, HR Services and Processing Improvement, Panduit, and Kipp Sassaman, Vice President Human Resources, Fikes Wholesale, Inc. In this 3-part series, we cover the 3 chapters of the discussion: RPO past, present, and future. View webinar. 

RPO in the Beginning

In the beginning, there were two types of RPO provider: those that did high volume, low complexity work and those that did low volume, high complexity work. Many HR leaders weren't comfortable with the idea of outsourcing their recruiting, although a few major companies were willing to take the chance and give the idea a try. In fact, a large majority of leaders would have cautiously considered the idea at best. Some would have rejected the idea outright, while a small number would have been openly supportive of the idea of outsourced recruitment.

"In those early days, it was a very interesting marketplace being an evangelical marketplace," said Mike Mayeux, CEO of Novotus. "You had to educate every buyer as they came along."

John Younger, CEO of Accolo, explained that in the early days of RPO many of the projects were projects that the recruiting agencies and contract recruiters failed on, or were the projects that no one wanted. One of Younger's first projects was to find a parasitic engineer for Texas Instruments, but specifically someone who was born in India, educated and trained in the United States, and who wanted to return to India. Younger found this person, pointing out an accomplishment that RPO is uniquely capable of achieiving.

Topics: rpo news, novotus, rpo discussion, rpo leaders, rpo, rpo management


3 Points to Remember for a Healthy RPO Relationship

By Allison Reilly Tue, Jan 28,2014 @ AM

Why does the RPO buyer/provider relationship matter? What's the benefit in paying attention to the relationship, when most other outsourcing relationships don't need a lot of attention? Essentially, the time and attention matters because recruitment process outsourcing is much more than a business transaction. It's a 50/50 relationship that requires a good fit, good communication, and a consistent evaluation of success to be successful. There are three points to remember to maintain a healthy RPO relationship and to stay focused on your recruiting results.

Topics: rpo discussion, rpo, recruitment process outsourcing, Yoh, accolo, rpo management, rpo relationships


Types of RPO Engagements: Consulting RPO (Part 4 of 5)

By Allison Reilly Tue, Sep 24,2013 @ AM

In the first three blog posts of this series we covered enterprise RPO, short-term RPO, and point-of-service RPO. This series is meant to illustrate that RPO services aren't a one-size-fits-all engagement, and that you need to know what you need before you can have an RPO provider offer any recruiting help. In the fourth part of our series on recruitment process outsourcing services and engagements, we'll cover an RPO solution, consulting RPO, which is perfect for those who need knowledge and advice with improving their recruiting processes.

Topics: rpo discussion, rpo companies, rpo, recruitment process outsourcing


Types of RPO Engagements: Short-Term Project RPO (Part 2 of 5)

By Allison Reilly Tue, Sep 10,2013 @ AM

In the first blog of this series we covered enterprise RPO, which is ideal for companies with a large, sustained need for recruiting. But, what if your needs are limited or short term; for example, what if you only need to fill sales positions or a calling center? Short-term RPO might be the right solution for your recruiting needs if you have a specific recruiting need, you are looking for a short-time engagement,  you need consistent process with steady results, or if you are uncomfortable with complete outsourcing of your recruiting functions.  

Short-Term Project Recruitment Process Outsourcing

Short-term project RPO is exactly what the name says- a core recruitment process outsourcing service involving a specific project with a specific term. Oftentimes, it’s related to engaging a provider for a specific scope of sourcing or recruiting, such as hiring a sales force, fulfilling a set number of hires, or helping processes or locations that don’t have enough resources.

How is Short-Term Project RPO Different?

Short-term project RPO differs from other RPO solutions in three ways. First, there’s less responsibility overall on behalf of the provider, as the provider will find the candidates or help a location while having the customer handle the rest. Second, although service-level agreements still apply, the agreement would only reflect the scope needed and the metrics that are relevant to the project. Third, contract lengths tend to be shorter, such as six months to one year, and are much more likely to be set according to the project length or to a specific volume that needs to be met. This differs from enterprise RPO, where services could continue well beyond the initial two to three years.

"Branding is equally important, although in this case it may or may not be part of what you're trying to achieve," Rivera said. "Certainly... in full life cycle RPO, that should be a key component because you're really outsourcing the company's entire sourcing process and you want to establish that branding."

However, with short-term project RPO, since there's a limited number of hires and time limit to the engagement, employment branding might not be part of the engagement. Even so, it's still crucial to a good hiring and recruiting process, but it is much more likely that the client will continue to handle the branding.

Topics: rpo discussion, rpo companies, rpo, recruitment process outsourcing


Importance of the C-Suite Support for RPO, and Other Recruiting News

By Allison Reilly Thu, Sep 05,2013 @ AM

If you're having trouble engaging your employees or finding the best candidates, then your troubles might be higher up. The leaders in your organization are just as important to your talent acquisition challenge as the recruiting and hiring processes. If leaders aren't managing or implementing the recruiting process well, then you won't get the results you want. This week's hiring and recruiting news roundup covers the importance of leadership support, and what it takes to attract the best.

Topics: rpo discussion, rpo, recruitment process outsourcing, hiring and recruiting news

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