The State of the Recruitment Process Outsourcing Industry Now and Then

by Lamees Abourahma . .

February 4, 2014 – For the first time ever, the Recruitment Process Outsourcing Association (RPOA) will be hosting an online panel discussion February 12, 2014 in partnership with the Outsourcing Institute (OI). 

The webinar is scheduled from 2:00-3:00 p.m. EST, and is titled “Recruitment Process Outsourcing a Decade Later - What it Means for Buyers, Providers, and Results. The panel will be moderated by Outsourcing Institute Founder and CEO, Frank Casale, and have four speakers from the RPO provider and buyer community, including Mike Mayeux, Novotus CEO; John Younger, Accolo, Inc. CEO; Mark Baudler, Panduit Senior Manager of HR Services and Process Improvement; and Kipp Sassaman, Fikes Wholesale, Inc. Vice President of Human Resources.

Recruitment Process Outsourcing has the benefit of reducing recruiting cost and time while increasing talent quality and hire speed. “Managing people (recruiters) takes a lot of time. Now that we outsource talent acquisition, we’ve decreased our costs by 30% and increased our hiring speed by 55%.  This also allows us to focus on strategic value initiatives instead of tactical and operational recruiting tasks. We wouldn’t have the time to be a strategic  without partnering with our RPO provider,” states Baudler. RPO is a customizable solution; clients have the option of outsourcing all or some parts of their recruiting systems. Sassaman explains, “You can customize RPO to fit what you need, and we’ve done that. This allowed us to have a scalable infrastructure and a strategic solution.”

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As the Recruitment Process Outsourcing (RPO) market has grown over the past ten years, the level of sophistication has also matured. Today’s savvy buyers demand creative solutions and pricing from providers who are skilled at strategic workforce planning, employer branding and forging long term relationships.

This webinar will discuss the past, present and future of RPO, profiling the changes that have brought this industry from “the wild wild west” to the new landscape of the current competitive market, now that the dust has settled. Our panel of experts and clients will discuss:

Chapter 1: A look at the RPO market as it was in its infancy

Chapter 2: From the new market of ten years ago, when it was hard to follow processes and integrate reporting, to today’s transparent business model that successfully impacts organizational strategies and monitors ROI

Chapter 3: What does it all mean for the future? A higher bar is expected in a mature, competitive market driven by pricing and vendor selection

About the Recruitment Process Outsourcing Association (RPOA)

RPOA, a nonprofit 501(c)(3) organization, recognizes that Recruitment Process Outsourcing (RPO) is a unique industry requiring a common set of requirements and standards. Its membership is comprised of RPO service providers committed to educating the marketing about RPO, promoting its benefits, incorporating common metrics and comparative information, and developing and enforcing certifications. Member companies benefit by better understanding the benefits and risks of recruitment process outsourcing, having access to a variety of tools to support the decision to consider RPO, and direct connection to other members to learn from their experiences. For more information, visit

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Lamees Abourahma
Executive Director
Recruitment Process Outsourcing

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