The Recruitment Process Outsourcing Association announces its newest Gold Partner, Maki, the AI-native Hiring Operating System for large enterprises, purpose-built to transform the end-to-end hiring workflow at scale.
The Recruitment Process Outsourcing Association (RPOA) is pleased to announce that Maki has joined as a Gold Partner. Founded in 2022 and backed by over $40M in funding from Blossom, DST Global, and NorthZone, Maki has built an AI-native Hiring Operating System that sits on top of existing systems of record and becomes the intelligence and execution layer for hiring: understanding organizational context, applying evaluation standards consistently, and executing across the full hiring lifecycle. Its purpose-built agents: Shiro (skill screening), Mochi (conversational screening), Ken (assessment), and Kumi (scheduling), are the building blocks of that system, not the product itself.
Maki addresses one of the most pressing challenges facing RPO providers today: the inability of traditional recruiting workflows to keep pace with the volume, speed, and complexity modern talent acquisition demands. Deployed as a unified operating system, Maki enables RPO firms to automate up to 90% of screening and interviewing activity while delivering candidate experiences rated as extremely positive by more than 95% of participants. Clients such as H&M, Capgemini, Deloitte, EY, and BNP Paribas have already deployed Maki at enterprise scale, with documented outcomes including 45% faster time-to-hire, 20–30% reductions in turnover, and tens of millions of dollars in efficiency savings.
Critically for the RPO market, Maki is built for compliance and trust. The platform is ISO 27001 certified, GDPR compliant, EU AI Act aligned, and independently audited under New York City's Local Law 144, giving RPO providers the confidence to deploy AI-driven hiring in regulated and enterprise environments.
"The RPO community is at an inflection point," said Emily Gordon, Chair of the RPOA Innovation and Technology Committee. "AI is no longer a future consideration; it's the competitive differentiator separating the RPO providers who scale intelligently from those who don't. Maki represents exactly the kind of technology partner our members need: purpose-built for high-volume, complex hiring environments, with the compliance rigor and candidate experience quality that enterprise clients require. We're excited to have them in the RPOA community."
Maxime Legardez-Coquin, co-founder and CEO of Maki, shared his perspective on the partnership: "RPO providers sit at the very heart of where AI in talent acquisition creates real, measurable impact, managing complexity, scale, and quality for the world's most demanding enterprises. Joining the RPOA as a Gold Partner gives us the opportunity to work directly alongside the leaders shaping the future of recruitment outsourcing. We believe that the RPO firms that build compounding intelligence into their delivery models today will be the ones defining the industry standard tomorrow, and we're here to help make that happen."
As a Gold Partner, Maki will participate in RPOA's iCoCo Technology and Innovation Forums, contribute thought leadership through webinars and co-branded content, and engage directly with RPOA members through speaking engagements and the iCoCo Marketplace.
The Recruitment Process Outsourcing Association (RPOA) is a member-driven, mission-critical organization serving the global RPO community. We are committed to advancing, elevating, and promoting recruitment process outsourcing as a strategic talent solution for organizations seeking to reach their highest potential through their people. We pursue our great purpose by nurturing a collaborative community where thought leadership can be created and curated to educate the marketplace about recruitment process outsourcing.
Maki is the AI-native Hiring Operating System for large enterprises. Sitting on top of systems of record, Maki provides the intelligence and execution layer for hiring: science-backed, auditable, and built for regulated environments. Headquartered in Paris with offices in London and New York, Maki is trusted by Fortune 500 companies across 60+ markets. To learn more about Maki, visit makipeople.com.